Privacy 2018-05-23T15:05:23+00:00

CloudCar Privacy Statement

At CloudCar Inc. (“CloudCar”), we are committed to protecting and respecting your privacy. To better protect your privacy, we provide this Privacy Statement, which explains our information practices. This Privacy Statement sets forth our promise to keep drivers’ personal information safe and secure.

How We Collect Personal Information

We receive information from our applications deployed by car manufacturers we work with that utilize our technology. We process and store the data in Amazon Web Services (AWS), a secure cloud-storage service provider.

Types of Information We Collect

We may collect and process the following information:
– The applications used in our product(s);
– The selections made in our product(s), such as music selections and restaurant preferences;
– The date and time consumers make selections;
– IP address;
– Consumers’ usernames for the applications they use on our product(s);
– The make, model, and year of consumers’ vehicles (but not vehicle identification or license plate numbers); and
– Consumers’ vehicles’ latitude and longitude throughout the day.

How We Use the Information We Collect

Our technology relies on the information we receive from our product(s) to provide the basic operations of our services and its machine learning technology to our drivers. For example, our product may use information about drivers’ music preferences to provide them with music suggestions.

Who We Share the Information With

A list of Sub-processors currently authorized by CloudCar to process Customer Data and assist CloudCar with respect to the provision of its services is set out below:

Sub-ProcessorBrief Description of Processing
Amazon Web Services, Inc.Hosting
Logz.ioBusiness analytics

We may disclose information back to:

– Automotive companies, if they request it;
– Designated proxy services by the automotive companies, if they request it;
– The content providers whose applications consumers use.

We do not use the information for marketing purposes or sell the information to third parties.

How We Transfer Information From the EU to the US

CloudCar Inc. (“CloudCar”) transfers the information it receives from car manufacturers in the European Union to the United States for processing. The U.S. has not received a finding of “adequacy” from the European Union under Article 45 of the GDPR. We have submitted an application with the EU-U.S. Privacy Shield regarding our transfer of data to the U.S. and are awaiting our certification. We are committed to subjecting all personal information we receive in the European Union to Privacy Shield principles. To learn more about the Privacy Shield framework, visit the U.S. Department of Commerce’s Privacy Shield website at https://www.privacyshield.gov.

Customers’ Rights With Respect to Their Information

European Economic Area Consumers have certain rights when it comes to accessing the data we process about their application usage. If a consumer would like to determine what information we have about them, gain access to the information, or request that we destroy the information, they need to contact their car manufacturer in order to process such requests.

Please note that we may not be able to delete information that has been shared with third parties, although we can work with those entities to prevent future data sharing.

Use of the CloudCar.com Website

Our website (CloudCar.com) automatically collects certain information about visitors and stores it in log files.

The information may include internet protocol (IP) addresses, the region or general location where your computer or device is accessing the internet, browser type, operating system and other usage information about the use of our website, including a history of the pages you view. We use this information to help us further construct our website to meet our visitors’ needs. We may also use your IP address to help diagnose problems with our server and to administer our website, analyze trends, track visitor movements, and gather broad demographic information that assists us in identifying visitors’ preferences.

Our website also uses cookies and web beacons. It does not track users when they cross to third party websites, does not provide targeted advertising to them, and therefore does not respond to Do Not Track (DNT) signals.

Questions, Concerns, or Complaints

If you have any questions, concerns, or complaints about our privacy statement or practices, please contact us at privacy@cloudcar.com.

This Privacy Statement was last updated on May 23, 2018.